Shipping Policy

Last updated: September 15, 2026

Thank you for shopping with Ninja Brew.

This Shipping Policy explains how we process and deliver orders placed through myninjabrew.com.

Order Processing

Orders are generally processed within [1–3 business days] after payment has been successfully received.

Orders are not normally processed or shipped on weekends or holidays.

During periods of unusually high order volume, holidays, promotions, or other circumstances outside our reasonable control, processing times may be longer.

If there is a significant delay with your order, we will make reasonable efforts to communicate the delay to you.

Shipping Times

Estimated delivery times depend on the shipping method selected at checkout and the destination.

Typical estimated delivery times are:

• Standard Shipping: [X–X business days]

• Expedited Shipping: [X–X business days]

These are estimates and are not guaranteed delivery dates unless expressly stated otherwise at checkout.

Once your order has shipped, you will receive tracking information when tracking is available.

Shipping Costs

Shipping costs are calculated and displayed at checkout unless a free-shipping promotion applies.

Shipping rates may vary depending on the destination, order size, weight, shipping method, and applicable promotions.

Where We Ship

We currently ship to:

[LIST COUNTRIES/REGIONS YOU SHIP TO]

If a destination is unavailable at checkout, we may not currently offer shipping to that location.

International Orders

International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These charges are generally the responsibility of the customer unless otherwise stated at checkout.

Ninja Brew is not responsible for delays caused by customs, international carriers, government agencies, weather, or other circumstances outside our reasonable control.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you realize that you entered an incorrect address, contact us immediately at support@myninjabrew.com.

We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier.

If you still cannot locate your package, contact support@myninjabrew.com and we will do our best to assist.

Shipping Delays

Ninja Brew is not responsible for shipping delays caused by circumstances beyond our reasonable control, including severe weather, natural disasters, carrier disruptions, customs delays, strikes, holidays, or other unforeseen events.

If an order is significantly delayed or fails to arrive, contact us at support@myninjabrew.com so we can help investigate.

Questions

For questions about shipping, contact:

Ninja Brew
Email: support@myninjabrew.com
Website: myninjabrew.com